Influencia del estrés laboral en el desempeño del personal administrativo en la empresa Llori Llerena Cuatroele S.A.
DOI:
https://doi.org/10.63618/omd/ssjm/v4/n2/67Keywords:
work-related stress, job performance, administrative staff, psychosocial risks, organizational managementAbstract
Work-related stress has become one of the main psychosocial risks affecting administrative staff performance in contemporary organizations. This study aimed to analyze the influence of work-related stress on the performance of administrative personnel at Llori Llerena Cuatroele S.A. The research followed a quantitative approach with a descriptive-correlational and census-based design, using structured questionnaires to assess dimensions of work-related stress and job performance. The results showed medium to high levels of stress, mainly associated with workload, time pressure, and emotional strain, as well as medium levels of performance, with limitations in efficiency and organizational commitment. It is concluded that work-related stress has an inverse influence on performance, highlighting the need for organizational strategies focused on the prevention and management of psychosocial risks.
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Copyright (c) 2026 Capa-Lalangui, Susana Victoria, Caicedo-Basurto, Ronny Leandro (Autor/a)
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